REMOTE TEAM MANAGEMENT
Calling and Customer
Why our clients trust us
Chelsea Coppinger, FISP Lead
“eCore has been instrumental to our success as we continue to build out our Business Development team and expand to new markets. They act as an extension of our team and support our efforts in market research, data enrichment, and lead development. I like how we have a dedicated eCore team who is consistent with communication and deliverables. They are also a pleasure to work with, which is the icing on the cake!”
Mehul Kulkarni, Co-founder
“As an early stage startup, eCore has been instrumental in helping us find and qualify leads. They provide quality data fast and iterate based on any feedback we send their way to make sure every lead is relevant. We would highly recommend them.”
Nick, SaaS RevOps Leader
wasting time with poor quality ZoomInfo data, our reps can instead focus on high-quality outreach and booking qualified meetings with our ideal customers. As a result, eCore has dramatically boosted our SDR team’s productivity and success. I would recommend their team to every data-driven sales and marketing leader out there – except for our competitors!”
Jeff, Demand Generation Leader (Tech Startups)
To do this, the eCore SDRs quickly learned which of our value propositions would be most applicable to prospects in key industries. I’ve managed in-house and outsourced BDR teams for B2B firms for decades, and can without hesitation recommend eCore Services when it comes to efficiently driving accountable B2B revenue”.
Katie Allen, Research Manager & Data Protection Officer
“As we expand our database into new countries, eCore helps us to quality check our international data using Tamar’s team of knowledgeable, multilingual call agents.
There is a deep understanding of the project requirements, it runs efficiently and is delivered in good time with high quality data and attention to detail.”
Jennifer Granston, Chief Customer Officer at Zignal Labs
“The eCore team has been valuable partners to Zignal in all of our sales and lead generation efforts. They are very good at operating at both the strategic and tactical level and are relentless when it comes to getting results.”
J. Ryan Williams, Founder (Producer, Outside the Valley)
“Working with the team at eCore connected our team with dozens of “dream prospects” and landed us the biggest deal that any of our team have personally worked on. Fast, efficient and highly recommended!”
Whitney Smith, Director of Incubator & Investor Partnerships
“eCore Service has been a critical component to the success of our work. Their team is professional, organized and top notch. There is nothing too complex for them to handle and they always do so with professionalism and grace. They are truly a professional organization with a personal touch. Even better, they care about their employees and truly want to enable them to succeed and grow. I give my highest recommendation to eCore Services and the entire team.”
- We listen and assess your unique needs; we know
that every issue has nuance.
- We use our project management expertise to
provide actionable solutions to existing issues and
develop plans to address them.
- Every problem has a solution. With a sustainable
and achievable plan created by certified project
managers, we know how to execute for results.
LISTEN | PLAN | EXECUTE
- Helping sales teams save up to 40% of their time by removing bad contact information and keeping that information up to date.
- Qualifying leads to save your sales professionals time that they can spend on closing more sales.
- Communicating. Ultimately success depends on aligning and executing a realistic plan. Open and honest communication is what we value most.
- Our clients are chosen based on our ability to
deliver value for their business.
- We only work with customers when there is a
- We keep our clients because they know we
work hard for them and that our team is always
engaged and working to achieve stretch goals for our clients.
What problems do we solve?
Here are just a few examples.
The Right Data Saves Time
Up to 80% of your sales team’s time is spent on research. That’s a staggering amount. This is time usually spent going through low-quality contact data in CRMs, searching for the people that make the decisions, and trying to personalize approaches. We save you that time, providing all those services at a lower rate than you’re paying your team. More importantly, we give them the right tools to connect with potential customers more often.
We Find “Impossible” Customer Data
Data is everywhere, but it’s rarely in one place or a perfect form. We know how to find those impossible data points and collate them in made-to-measure lists.
For instance: we worked with a company in New York that needed to target buildings with specific square footage to find eligible customers for their solar panels–and we did it! We’ve also had façade inspection companies that needed to target customers with buildings that required an inspection every five years—we found them!
Scaling with Urgency
Companies approach us with a problem. They’ve received funding, they want to accelerate but they’re usually experts in their field—not experts in problem solving a rapid scale-up. We sit, we listen, we analyze, and we create and manage teams to solve their unique problems without the administrative burden of hiring, managing, and motivating falling to the business owners. Don’t let the same problems slow you down.
We Work with Big Data Companies to Make Them Better
About 90% of the processes that big data companies use are automated, but only 60% of their data is accurate. That’s obviously a problem. Low retention rates and low customer satisfaction are hallmarks of the industry. There are aspects that can’t be automated, which is our specialty. We find data points that automation can’t. We constantly curate and build user profiles and map behaviors that enrich the data and keep customers coming back.
We Make Sense Out of The Chaos
You probably already have a lot of the data you need whether from tracking interactions, collecting contact information, or having specific know-how about your business niche. But you probably don’t have that data organized, optimized, or collated to allow you to make the most of it. We specialize in consulting with companies to look at their customer data, find what’s useful and that can be curated, and collate it into useful and easy data sets for sales representatives
Tuning Up Complex Operations
eCore has trained and certified project managers at our core. Project management fails without proper processes and procedures. Unfortunately, so many companies find this out the hard way.
Working largely with start-and-scale-up companies, we know that fast growth can lead to operational inefficiency, a lack of process and ineffective procedures which can slowly drain your key resources—money and time. We use our expertise to analyze and improve internal processes, improve interactions between internal teams, and remove the waste by finding solutions to your inefficiency problems.