Customer Care
Support Team
The simple way to take your customer service to the next level.
Customer Care
Support Teams
Everyone Needs
Support
No matter how great a product or service is, the customer
support needs to be better. Keeping customers happy is the
name of the game, and our full-service support team is full
of seasoned pros.
Our support team helps companies that need call agents,
but may not have the internal resources to staff and train a
full workforce. Take on product and service support,
operations — and even sales lead qualification — with
confidence, knowing eCore is by your side.
Your customer care team
is standing by.
Customer Support: Elevated
Our trained agents are on call to ensure customers are kept happy. Drive user retention and new customer acquisition with industry-leading support.
Go Beyond Support
Our Call Agents are ready to go beyond customer care.
Our teams can help improve sales prospect lists with data verification calls, lead qualification surveys and cold calls.
Customer Support: Elevated
Our trained agents are on call to ensure customers are kept happy. Drive user retention and new customer acquisition with industry-leading support.
Go Beyond Support
Our Call Agents are ready to go beyond customer care.
Our teams can help improve sales prospect lists with data verification calls, lead qualification surveys and cold calls.
Every eCore Call Agent completes our in-house screening and training to ensure they have the tools and skills to succeed. After they complete client-specific training, we guarantee they’re ready to implement industry best practices and drive your business forward.
Additional Services:
Don’t have a sales prospect list to work from?
Our Data Management Team Solution can help you compile one based on your Ideal Customer Profile. Learn more about our
Data Management Team.
Our teams are filled with customer care and cold call experts ready to help you write a call script that actually works.
Dedicated Team Leads are on standby to coach Call Agents, ensuring high quality and performance levels.
Take advantage of continuous training to make sure Call Agents are improving and meeting KPIs. We’re passionate about helping our team take better care of your clients.
What You Get With Our
Support Teams Solution
Highly trained, dedicated, and motivated Call Agents.
Multilingual Call Agents ready to take on customer support and cold calls, anywhere.
Around the clock, 24/7 live agent coverage.
Ongoing support and expert team management from eCore Team Leads.
Other Services
Data Gathering
Our research process ensures that new accounts and contacts align with your ideal customer profile. Compare, consolidate and verify data points scattered across various platforms.
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Data Enhancement
Level up your current lists with new details about decision-makers and other key targets. Keep your contact list fresh with the latest information to ensure accuracy and effectiveness.
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Signal & Data Monitoring
Empower your team to keep an eye on targeted accounts with our active data monitoring capabilities. From stakeholder role transitions and departures to new decision-maker additions, we make it easy to identify change agents who are eager to embrace your services.
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Sales Support Team
Our laser-focused Business Development and Sales Development Representatives drive high-quality prospects through targeted cold outreach to move sales dialogues ahead.
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Customer Care
Support Team
Our highly trained support agents are ready to meet your project needs for impeccable customer service interactions.
Learn More
Ready for some support?