Faces of eCore: Meet Blessing

Where Teamwork Makes the Difference

Data Researcher, Medical Laboratory Scientist, Baker, Volunteer, Teammate - these are a few that come to mind when describing Blessing’s professional life. But as a fellow mom, I think Blessing is an extraordinary person with supermom abilities.

Blessing joined eCore Services over four years ago. She started as a Call Agent and later transitioned to a Data Researcher role. But as you chat with her, it quickly becomes clear that her work at eCore is only one part of her versatile life.

Outside of eCore, Blessing is a medical laboratory scientist specializing in histopathology, a mother of three, a passionate baker, and a volunteer who helps organize annual medical outreaches for her community.

When asked what she enjoys most about working at eCore, her answer was simple: “I love team spirit.” And as we chatted more, it became clear why.

A team built on support

Blessing’s background is in medical laboratory science. Spreadsheets and data research weren't areas where she initially felt confident.

She remembers her first data project as challenging. She struggled to work more efficiently and to navigate the unfamiliar world of B2B data management. Brave as she is, she took the initiative to approach a team member, Ivan, and asked for help,

"Please, can you guide me? Can you teach me how to do this very fast?" she asked.

In return, he didn’t hesitate to help her build confidence by sharing tips and tricks. Little did she know Ivan would become her team lead.

This wasn’t a one-time experience. Years later, Blessing still vividly remembers all the support she has received from the team, starting from the moment she chose to become a part of eCore.

When she has a question and her team lead isn't available, she knows she can reach out to other teammates and that everyone helps each other.

For Blessing, that's what makes eCore different. When asked what makes people at eCore so approachable and supportive, Blessing didn't hesitate.

"I think it's a culture"

She describes the CEO, team leaders, and colleagues as approachable and says she feels helping one another has always been encouraged here.

She values working with people who contribute, communicate, and make sure no one is left struggling alone. It's also part of how she approaches her own role.

The teammate who likes to think ahead

If Blessing had to describe herself in three words, one would definitely be proactive.

She likes getting things done properly. She likes thinking ahead. And she likes anticipating problems before they become bigger problems.

"I like it when, before an issue comes up, I'm already thinking about how to solve it," she explains.

She also strongly believes everyone should carry their share of the workload and take accountability for their actions.

Her perspective comes partly from past experiences where she had to organize something without enough support. It taught her how important it is to have people who contribute to a team, even if everyone brings different skills and levels of experience.

That lesson has stayed with her at eCore. When she finishes her own work, she sometimes stays online to see whether teammates need help finishing theirs. For Blessing, being a good teammate means more than completing your own responsibilities. It means being someone others can rely on.

But being reliable doesn't mean everything always goes perfectly. Blessing remembers one project when she learned that lesson the hard way.

She had been preparing for a family birthday, baking late into the night. The following day, she was also preparing for her daughter's birthday. At the same time, she was working on an urgent eCore project with a deadline. Her internet connection was causing delays, and she was already exhausted.

Eventually, while working, she rested her head for a moment and fell asleep. The project was delayed.

Blessing felt terrible about it. She knew the client was depending on the team to finish on time, and she took responsibility for what happened. But rather than letting the experience define her, she used it as a lesson.

Since then, she says she pays particular attention to urgency and deadlines and makes a conscious effort to be available when a project needs additional support.

Blessing’s story teaches us to take responsibility, learn, improve, and grow while helping others. It’s a perfect recipe for making an impact.

Beyond eCore: passion for baking and medicine

Of course, there is much more to Blessing than her work.

Outside of eCore, one of her favorite ways to spend time is in the kitchen.

Blessing previously baked commercially, making birthday cakes, wedding cakes, and a variety of other treats. Today, she mostly bakes for family occasions, children's birthdays, and other celebrations.

Her favorite things to bake are chocolate cake and banana bread, because her children love them. And like any good baker, she loves to experiment in the kitchen, which doesn’t always end successfully but still becomes a memorable, funny story to tell later.

These little stories reveal another side of Blessing: someone who enjoys creating things for the people around her and doesn't take herself too seriously when something goes wrong.

Blessing’s professional background outside eCore stems from her passion for medicine. As a medical laboratory scientist, she majored in histopathology, the study of diseased tissues and cells. While other specialties focus on blood work or microbiology, Blessing chose histopathology out of a deep desire to help advance cancer prevention and early detection.

What drives her most is catching disease while it is still benign, long before it advances. Breakthroughs in preventive medicine, like at-home screening kits for human papillomavirus (HPV) that help prevent cervical cancer without a hospital visit, fuel her optimism for the field. For Blessing, pathology isn't just about diagnosing illness, it's about helping people catch health issues early so fewer families have to face cancer.

That passion for helping people continues beyond her professional work. Every year, Blessing participates in a medical outreach that provides free healthcare services to people in her community.

She helps organize the outreach and works with the laboratory section, where basic tests are provided. The outreach brings together several services, including consultations, testing, pharmacy services, and counseling.

For people who may struggle with the cost, time, or difficulty of accessing healthcare, bringing these services directly into the community can make a meaningful difference.

"That's my way of giving back," she says.

Making room for work, family, and purpose

Blessing is a mother of three young children. Balancing motherhood, eCore, and her medical responsibilities requires planning.

She works at the hospital on specific days rather than every day, doesn't work overnight shifts, and keeps weekends free. At eCore, she builds focused work periods around her children's schedules and sets daily targets to stay on track.

It's not about having a perfect system. It's about finding a system that works for an individual's lifestyle, and having the flexibility to make it work.

And that brings us back to why Blessing's experience at eCore matters. For her, flexibility and understanding aren't abstract company values. They're part of what lets her contribute professionally while staying present for her family and continuing the work she cares about outside eCore.

What Blessing's story tells us about eCore

A key part of Blessing’s story connects the different parts of her life and reveals her true purpose. Whether she’s baking birthday cakes, working in a medical lab, volunteering at a medical outreach, or working on data projects, she wants to make a difference, to contribute to a larger picture. She also wants the people around her to succeed.

For Blessing, the most meaningful part of working at eCore isn't simply having a role. It's being part of a team where people are approachable, where asking questions is okay, where teammates help one another, and where people are encouraged to grow.

She experienced that support herself while learning data research. Now, years later, she is helping create the same experience for others.

That’s what culture looks like when small impacts trigger the ripple effect of similar actions and create a wave of positive change.

And that's exactly why we're proud to introduce you to Blessing as our first Face of eCore.