Introduction
eCore Services LLC (“we,” “us,” or “our”) operates as the Data Controller under the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at ecoreservice.com and use our data services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. Our registered address is 108 Ardennes Ct., Pennsylvania.
Key Definitions
- Personal Data — information that relates to an identified or identifiable individual.
- Usage Data — information automatically collected such as IP addresses, browser type, and browsing patterns.
- Service — the website located at ecoreservice.com and associated platform services.
Information We Collect
Personal Information
We may collect the following personal information:
- Email addresses
- First and last names
- Phone numbers
- Address, state, postal code, and city
- Usage Data from browsing activity
Automatic Collection
When you use our services, we automatically gather device identifiers, internet protocol addresses, browser type, page visit duration, and timestamps through standard web infrastructure.
Cookies & Tracking
Cookies are small files placed on your computer or mobile device to track activity. Our service uses:
- Session and persistent cookies
- Web beacons for analytics
- Essential cookies for authentication
- Functionality and performance cookies
How We Use Your Information
Personal data may be used for the following purposes:
- Service provision and maintenance
- Account management
- Contract performance
- User communication
- Marketing communications (with your consent)
- Request management
- Business operations and transfers
Sharing Your Information
We may share your personal data with service providers, affiliates, business partners, and other users in public areas. Additional sharing occurs only with your consent.
Third-Party Analytics Providers
We work with the following analytics providers:
- Google Analytics
- Firebase
- Matomo
- Clicky
- Statcounter
- Flurry Analytics
- Mixpanel
- Unity Analytics
Each provider maintains its own privacy policy. You can opt out through the mechanisms provided by each service.
Data Retention & Security
Retention Policy
We retain your data only for as long as is necessary for the purposes set out in this policy. Usage data is retained for shorter periods unless security improvements or legal obligations require longer storage.
Security Measures
No method of transmission over the Internet or method of electronic storage is 100% secure. We use commercially acceptable means to protect your Personal Data, but we cannot guarantee absolute security.
Your Rights
GDPR Rights (EU/EEA Residents)
- Access your personal data
- Correct inaccurate information
- Object to processing
- Request erasure
- Request data transfer (portability)
- Withdraw consent
- File complaints with data protection authorities
CCPA Rights (California Residents)
- Right to notice about data collection
- Request disclosure of collected information
- Opt-out of personal data sales
- Request deletion
- Non-discrimination protections
Exercising Your Rights
To exercise any of these rights, contact us at privacy@ecoreservice.com or visit our data request form.
Marketing Communications
We do not send unsolicited commercial emails without proper consent or an existing business relationship. Every marketing email includes an unsubscribe link.
You may opt out by clicking unsubscribe in any marketing email, by emailing info@ecoreservice.com, or by updating your account preferences. Opt-out requests are processed within 10 business days.
Children's Privacy
Our service does not knowingly collect data from individuals under 13. If you believe a child has provided personal information to us, please contact us and we will remove the information. Parental consent is required in jurisdictions that mandate it.
Updates to This Policy
We reserve the right to update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. For material changes, we will notify you by email before implementation.
Contact Us
For questions or requests regarding this policy, contact us at:
Additional contact options are available at our contact page.